Store - View Plugin: Messages For Moderators

Messages For Moderators

Allows any user to initiate a priority conversation with the "moderation team"

The conversation will end when it is marked "resolved" and the other party has read that it is resolved.

It does not use the MailBox plugin, it is completely independent.

You can have one or several moderators and you can show the user which moderator has answered you, or hide it and let him/her see only one, "Moderation team", for example.

When a conversation is started or a message is added, each moderator receives a notification.

The user is notified when a message is sent.

It includes a field for user notes for moderators (the user does not see them).

It is also very useful for chatting between moderators because they can also open a topic as another user.

Users have a push button to send messages that changes their name if they have replied or not.

Moderators have a push-button in the profiles with which they can start a priority conversation of this type, which is displayed in green or red depending on whether there is something to resolve or not.

Moderators have an option in the user menu where they can see how many users they have pending to answer.

Moderators also have the normal user buttons.

Moderators can always see which moderator has written, but can hide it from the user in their inbox and in notifications.

Being a moderator for this plugin doesn't require you to be a moderator of anything else, and you don't need to give permissions to other plugins or to the administrator panel.

It does not use User Roles because any user should have the right to communicate with moderation.

It includes an access at the bottom of all pages to post messages.

Administrators can see a table with a summary of each moderator's activity.

Messages are deleted after six months.

Works perfectly in OxWall and Skadate in all versions and also all versions of PHP

It does not use JavaScript so it is compatible with any plugin. It does not use CRON so it does not reload the system.

Supports the mobile version of OxWall and Skadate for user functions, moderators should use the DeskTop version

Update to Version 2:

Added a list of resolved issues

Added option to show/hide moderators list of solved problems.

Added additional information of last user access

Added a counter of how many times the banner has been shot at the user

Added new language keys