Store - View Plugin: Help Center

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Help Center



Premium and fully fledged help center plugin modelled like Facebook help center with menus and custom page layout.

Over the previous version (3) fixes small bugs.


The Wall

Rob VIP
Oct 18
Unfortunately, the problem we experienced has not yet been resolved with this update (see attach}
Admin Admin
Oct 19
It's a theme issue. Which theme are you using?
Rob VIP
Oct 19
As written on the example, the theme used is "WhatsApp Dark Responsive"
Rob VIP
Oct 19
We also tried the plugin with the "Oxygen Responsive" theme, and the same thing there.
With both themes the problem only occurs when a visitor wants to view the help center, not when logged in.
Admin Admin
Oct 19
For me, it's working correctly. Please try other themes, for example, Simplicity, which is very basic. If it works with Simplicity, then it must be another issue. I'm not sure what it is, but we could start by checking which plugins you have installed.

It seems like a JavaScript problem.

Also, here's a test for you: when you're on that page without logging in, open the developer console.

For Windows: Press F12 or Ctrl + Shift + I, and go to the 'Console' tab.

For Apple: Press Option + Command + I, and go to the 'Console' tab.

Let me know if any errors are displayed (they usually appear in red).
For me, it's working correctly. Please try other themes, for example, Simplicity, which is very basic. If it works with Simplicity, then it must be another issue. I'm not sure what it is, bu...See more
Rob VIP
Oct 20
Sorry, but we also see the same problem in your example (see attach).
Even though we only have the theme control and the help center plugin active.
Admin Admin
Oct 20
Place in admin/appearance/customize/css these code: *,
::after,
::before {
box-sizing: unset;
}
Admin Admin
Oct 20
Sorry, I didn't understand you. I thought the button wasn't working, but it was just a display issue. This code fixes it.
Rob VIP
Oct 21
No problem at all Admin, we know you will always come up with a solution.
Thank you very much.
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Product Info

Help Center
Help Center
Type
Category
Tags
Pluginkey
Build 4 (is old)
License OSCL
Vendor Admin
Created Jan 22 '23
Price 35 €
File Size 192.17 Kb
Rates 2
Reviews 2 Click to see

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